Company Description
Scope of Responsibility
As a Recruitment/HR Advisor you will be required to work using a ‘Recruitment 360’ approach defined internally at Caring Hearts Recruitment as: a postholder who is involved in the full recruitment lifecycle following an end-to-end process ensuring it fosters a positive recruitment and onboarding process for staff, with their needs at the forefront. You will be responsible for ensuring company needs are met while promoting our positive company culture. You will safely recruit candidates by writing adverts and headhunting with a strong marketing approach promoting through various platforms and media.

Essential Job functions
The postholder will be expected to use their knowledge and expertise to fill opportunities within the organisation as instructed by the Operational Director. You will be a representative of the company, attending meetings, conferences and networking opportunities to promote and raise awareness of services delivered and opportunities available at Caring Hearts Recruitment. You will serve as a key contact for Caring Hearts Recruitment services particularly for office visitors (including care workers) and directing all client enquiries to the appropriate channels. The postholder will uphold the highest ethical standards, observe confidentiality, exercise discretion and maintain the ethos of the company. Ensuring Caring Hearts Recruitment remains at the forefront of community care services in the area, taking responsibility for the quality and effectiveness of outgoing communications and marketing material. You will be responsible for sourcing, screening and short-listing candidates, while supporting the onboarding process of all staff members. This will be achieved through various methods such as: writing job ads and marketing them through various platforms such as but not limited to: LinkedIn, Facebook, Twitter, Internal and External Job Boards. Accordingly, the postholder will play a pivotal role in contributing to Caring Hearts Recruitment’s operational and strategic plans.
Day-to-day activities include but not limited to:
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- Regularly review and develop policies and procedures to reflect changes and to keep abreast of current legislation
- Maintaining quality in all activity within the Caring Hearts Recruitment offices and on the field.
- Improve the systems used to assess the quality of our services, developing key performance indicators (KPIs) that will support Caring Hearts Recruitment’s business objectives.
- Report and measure performance against the agreed indicators to guide and support staff to continuously improve
- Conducting and overseeing all administrative duties within the office particularly with junior staff members.
- Ensure efficient recording and reporting processes and procedures are in place to enable the effective management of all aspects of the business.
- Provide financial oversight of daily expenses communicating to Senior Management, ensuring projects are within agreed budgets.
- You will be responsible for the coordination of interviews with strong potential candidates that are identified.
- Screening candidates through our HR systems. Interview Coordination will include making sure candidates know where they are going, what time, who they are meeting and helping them prepare for their interviews. Assisting candidates overcome any obstacles they may encounter leading up to the interview
- Onboarding successful candidates ensuring they are PVG (Protecting Vulnerable Groups) and SSSC (Scottish Social Services Council) compliant.
- Obtaining accurate and appropriate references relating to a candidate’s suitability for the role applied for.
- You are responsible for the safe recruitment of all successful candidates while complying with current legislation and GDPR (General Data Protection Regulation) law. Giving workers clear information about their roles and responsibilities, relevant legislation and the policies and procedures they must adhere to
- Develop effective working relationships with other employees
- Support the effective resolution of team conflicts
- Work to establish effective employer/employee relationships
- Lead the evaluation, orientation, and induction of all new employees
- Responsible for promoting and safeguarding the welfare of those individuals supported by the service
- Promote a positive image of the people and employees of the company
- Seek opportunities for personal and professional growth
- Processing Payroll and Holidays / Annual Leave requests as requested by Senior Management
Other duties and responsibilities to be undertaken may include any (or all) of the items in the following list:
- Seek opportunities for personal and professional growth
- Be a role model for other carers and be an ambassador for the service
- Work within the SSSC Code of Practice
- Be professional, polite, and reasonable always
- Have knowledge of, and work within, the Health and Social Care Standards
- Attend statutory training and any other training as directed by management
- Understand and follow all policies and procedures relevant to the role
- Be open to learning opportunities
Basic Qualifications and Job functional Requirements:
Education
- Bachelor’s degree or Ordinary Degree in a related subject area i.e., Business, HR related degrees, Administration are preferred but all degrees will be considered as per skill evaluation to meet the requirements of the job
- Relevant work experience and on the job, training will also be considered
- An awareness and knowledge of the national policy agenda relating to community care and the regulation of care services.
Skills
Essential
- Organisational skills: Maintain staff files, ensuring all documents are obtained following company policy
– Formulate an annual planner of the various billing dates and dates of meetings
– Audit all administrative functions of the company’s quality assurance systems to ensure the service is fully compliant
– Able to work effectively under pressure whilst managing a varying workload.
- Communication skills: Participate in the maintenance of the company’s management information systems
– Excellent oral communicator with great presentation skills.
– Good business acumen and an entrepreneurial mindset.
– Ensure monthly invoices are sent timeously, recording the receipt of payments
– Systematically process the financial invoicing to the paying authority, when instructed to
- Problem-solving skills: Systematically solve day-to-day issues which arise
Experience
- Experience in social care/healthcare recruitment or talent acquisition is desirable
- Experience working in coordinator role within social care is desirable
- Developing and managing a concise filing system
Additional Skills, Abilities and Attributes
- Energetic, enthusiastic and highly motivated
- A people person with strong leadership qualities
- Influential and persuasive
- A creative thinker with a positive attitude who is responsive to change
- Self-motivated and able to work well independently
- A task-oriented achiever able to retain a sense of perspective
- A full and valid driving licence and access to a vehicle is desirable
- Proficient IT skills, including Microsoft Office

Job Type : Full Time
Salary : Competative but experience and qualifications will be considered
Work: Monday to Friday and some weekends on an on-call basis
Work Location: In person
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